loader

Terms and Conditions

Welcome to SMSPortal!

These terms and conditions outline the rules and regulations for using the SMSPortal website, located at smsportal.io. By accessing this website, you agree to abide by these terms and conditions. If you do not agree to these terms, please refrain from using SMSPortal.

Please carefully read the Terms and Conditions and our Privacy Policy before accessing or using SMSPortal.io, including any content and services we provide. These Terms and Conditions outline legally binding terms governing your access to and use of our services.

By registering or using SMSPortal.io, you confirm that you are at least 18 years old, capable of entering into legally binding agreements, and that you have read and understood our Terms and Privacy Policy.

CONTENT

  1. Definitions
  2. Registration
  3. General Terms on Service Provision
  4. Information Services
  5. Scope of Services
  6. Service Costs and Payment Procedure
  7. Reporting on Provided Services
  8. Rights and Obligations of the Parties
  9.  Confidentiality
  10. Miscellaneous

DEFINITIONS

  • Website: The platform located at smsportal.io, which provides technical capabilities for delivering services.
  • Customer: Any natural or legal person using SMSPortal’s services.
  • Services: The website's offerings, including SMS-related services and other tools made available to users.
  • API Request: A set of technical solutions provided for external integration with SMSPortal’s services.
  • Electronic Virtual Balance: The balance in the Customer’s profile for service transactions.
  • Order: A request for services placed by the Customer via the website or API.
  • Personal Account: The workspace assigned to each registered Customer on SMSPortal.io.

REGISTRATION

By registering on SMSPortal.io, you confirm that:

  • You are over 18 years of age.
  • The data provided during registration (email, API keys, password, etc.) is accurate and up-to-date.
  • You accept and agree to the Terms and Conditions and Privacy Policy.
  • You are responsible for maintaining the confidentiality of your login credentials.

GENERAL TERMS ON SERVICE PROVISION

  • Customers may only use SMSPortal’s services in compliance with the laws of their country.
  • Our services are unavailable to users from countries where such services are prohibited by law.
  • United States Restriction: Our services are not available for residents or citizens of the United States. Attempting to access services from within the United States will lead to account termination.
  • SMSPortal reserves the right to modify services or restrict access at its sole discretion, including for violations of these Terms.
  • All communication regarding service updates or changes will be sent to the email address associated with your profile

INFORMATION SERVICES

  • SMSPortal provides access to a database containing SMS-related services.
  • Access is granted for personal or authorized business use only.
  • Sharing access credentials or database information with third parties is prohibited.
  • Customers can cancel or modify orders as per the policies outlined on the website.

SCOPE OF SERVICES

  • Services include access to virtual phone numbers, SMS functionality, and other features detailed on the website.
  • The specific terms for each service will be displayed before placing an order.

SERVICE COSTS AND PAYMENT PROCEDURE

  • The costs of services are displayed in $.
  • Payment is made by recharging the Customer’s virtual balance.
  • Refunds for unutilized services are subject to our refund policy.
  • Customers are responsible for any taxes or fees imposed in their jurisdiction.

REPORTING ON PROVIDED SERVICES

  • A detailed report on services is available in the Customer’s account under “Order History.”
  • Customers have 5 business days after a reporting period to dispute any discrepancies.
  • If no objections are raised within this period, the report is deemed accepted.

RIGHTS AND OBLIGATIONS OF THE PARTIES

SMSPortal has the right to:

  • Modify the website, services, and these Terms at its discretion.
  • Suspend or terminate services for violations of the Terms or applicable laws.
  • Collect payments for services rendered.

Customers are obliged to:

  • Use the services responsibly and in compliance with these Terms.
  • Not engage in illegal activities or misuse the services.
  • Provide accurate information and maintain the security of their account.

CONFIDENTIALITY

Both parties agree to maintain the confidentiality of all information exchanged during the provision of services, except as required by law. SMSPortal’s handling of personal data is governed by our Privacy Policy, available at privacy policy.

MISCELLANEOUS

  • These Terms and Conditions represent the entire agreement between SMSPortal and the Customer.
  • SMSPortal may amend these Terms at any time, with changes effective upon publication on the website.
  • Continued use of the website after amendments signifies acceptance of the updated Terms.