FAQ
Frequently asked questions
Get to know more about ready-to-use Virtual Numbers
SMSPortal.io provides temporary phone numbers for SMS verification, allowing you to protect your personal number and maintain privacy when interacting with various online services.
A temporary number is a non-VoIP number from major telecom providers, used for one-time verifications. These numbers are ideal for services that don't accept virtual numbers like Google Voice.
A rental number is an eSIM-based number that you can rent for a specific period, enabling you to receive SMS messages throughout the rental duration.
SMSPortal.io provides temporary numbers that you can use for SMS verifications. Once the code is received, the number is released to ensure your privacy.
Temporary numbers are available for a limited time, typically between 10 to 20 minutes, to complete your verification. If no SMS is received within this timeframe, your account won't be charged.
No, each temporary number can only be used once. After receiving the verification code, the number is automatically released and cannot be reused. If you need a number for multiple uses, consider renting a long-term number.
Using a temporary number helps protect your privacy, preventing spam and unwanted messages on your personal phone number. It's especially useful for signing up on websites where you don’t want to share your real number.
Yes, we prioritize your privacy and security. Your information is encrypted, and we never store or share your personal data. All temporary numbers are reset after use.
Our numbers can be used for verifying accounts on social media platforms, email services, online marketplaces, ride-sharing apps, and more. However, some platforms may block temporary numbers.
Some services may block the use of temporary numbers. If you do not receive the SMS, please try a different number or contact our support team for assistance.
Yes, our temporary numbers are real, non-VoIP mobile numbers sourced from legitimate telecom providers to ensure compatibility with popular services.
Yes, you can use our service to create multiple accounts on different platforms. However, some platforms may have policies against using temporary numbers for multiple accounts.
If you do not use the number within the provided 10 to 20-minute window, it will expire, and you'll need to get a new number.
No, our temporary numbers are solely for receiving SMS messages. They cannot be used for sending messages or making calls.
Yes, registering an account is required to access our temporary number services. This helps us keep track of your usage and provide support if needed.
To change your password, follow the password reset process on our website.
After logging into your account, you can view your verification history on your main dashboard.
To cancel your account, simply reach out to our support team. We’ll assist you in closing your account and deleting your data.
Temporary numbers are for quick one-time verifications, while rental numbers allow you to receive messages over an extended period (e.g., days, weeks, or months).
Yes, you can filter numbers by country on our platform. However, availability may vary depending on demand.
We accept various cryptocurrencies, with a minimum deposit of $10. For other payment options, please contact our support team. Ensure the exact amount is sent to avoid transaction issues.
We offer refunds only if there is a proven technical issue on our end that prevents you from using the number. Contact our support team to request a refund.
If you face any difficulties, please contact our support team, and we’ll assist you in resolving the issue as quickly as possible.
- Register for an account.
- Deposit funds into your account.
- Choose a temporary or rental number.
- Use the number to receive your verification code.
- View the received SMS on your dashboard.
Our support team is available 24/7 via email or live chat to assist with any questions or issues you may have.
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